Return Policy.
We appreciate your business and are committed to your satisfaction. Please read our return policy below for details on how we handle returns for both digital and physical products.
📦 Physical Products
We want you to love what you ordered! If you’re not fully satisfied with your purchase, we offer returns on most physical items under the following conditions:
Eligibility for Returns:
Items must be returned within 30 days of delivery.
Products must be unused, unworn, and in their original packaging.
Proof of purchase (receipt or order number) is required.
Non-Returnable Physical Items:
Items marked final sale
Gift cards
Used or damaged items not due to shipping
Return Process:
To initiate a return, please email us at [support@realestatecollective.com] with your order number and reason for return. We’ll provide return instructions and a return shipping address.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds:
Once we receive and inspect the returned item, we’ll issue a refund to your original payment method. Please allow 5–7 business days for the refund to appear.
💻 Digital Products
All sales on digital products (courses, downloads, and eBooks) are final and non-refundable.
Due to the nature of digital content, we do not offer refunds or exchanges once a file has been accessed or downloaded.
Please ensure your device is compatible before purchase and reach out with any questions prior to buying.
If you have any questions or need help with your order, don’t hesitate to contact our support team. We’re here to help!
Contact: support@realestatecollective.com